W. Edwards Deming issued a charge that leaders need a new theory of leadership and a strategy built on quality. Quality as an Organizational Strategy describes such an approach to leading organizations.
Dave is a coauthor of Quality as an Organizational Strategy: Building a System of Improvement. The book describes an approach to leading organizations based on W. Edwards Deming’s charge that leaders need a new theory of leadership and a strategy built on quality. The book defines quality as a strategy and describes a framework of five activities for leaders that can lead to both immediate results and long-term performance. The framework aligns the functions of measurement, marketing, planning, and execution of improvement efforts to optimize the performance of any organization.
Available Now
Quality As An Organizational Strategy:
Building a System of Improvement
From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.
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This is a brilliant book! It is stunning in its comprehensiveness and references, and it uses Dr. Deming’s systems view so well as a backbone. I think this will become the defining text in the field.
Donald M. Berwick, MD
President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, Former Administrator of the Centers for Medicare & Medicaid Services
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