Working alongside healthcare executives to lead with improvement science, accelerate results, and systemize quality across the whole organization
David M. Williams, PhD, is a scholar-practitioner of the Science of Improvement and a coauthor of Quality as an Organizational Strategy and The QOS Field Guide. Learn more about Dave
Published methods behind the work
Quality as an Organizational Strategy:
Building a System of Improvement
Available Now
Quality as an Organizational Strategy describes an approach to leading organizations based on W. Edwards Deming’s charge that leaders need a new theory of management and a strategy built on quality.
Order today
From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.
Read our recent paper in Frontiers in Health Services.
Developing Quality as a Strategy: Fall 2026 virtual series
A six-session learning series for leaders who want to build on existing improvement capability and begin developing a system of improvement.
September 9, 23, October 7, 21, November 4, 18 | Limited Seats Available
This is a brilliant book! It is stunning in its comprehensiveness and references, and it uses Dr. Deming’s systems view so well as a backbone. I think this will become the defining text in the field.
Donald M. Berwick, MD
President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, Former Administrator of the Centers for Medicare & Medicaid Services
Insights on improvement science and quality as a strategy.
Sign up for my monthly email of original writing, papers, and resources.