Advisor, Teacher, and Author

Dave is an internationally respected scholar-practitioner of the Science of Improvement. With 25 years of experience in quality improvement, he has worked with leaders and teams worldwide to develop people’s abilities to make rigorous, results-driven improvements and adopt quality as an organizational strategy.

Dave coauthored Quality as an Organizational Strategy: Building a System of Improvement. His writing on improvement is also found in many books and published papers.

Dave was a senior leader at the Institute for Healthcare Improvement, where he was responsible for leadership and improvement science and methods. His other past roles include chief quality officer, university faculty member, board leader, consultant, Baldrige examiner, and paramedic.

Dave holds a B.S. in Emergency Medical Services Management from Springfield College, an M.S. in Emergency Health Services Management from the University of Maryland, Baltimore County, and a PhD in Organizational Systems from Saybrook University.