David M. Williams, PhD, is a scholar-practitioner of the Science of Improvement and a coauthor of Quality as an Organizational Strategy: Building a System of Improvement. Learn more about Dave
New Book Just Released
Quality as an Organizational Strategy:
Building a System of Improvement
Available Now
Quality as an Organizational Strategy describes an approach to leading organizations based on W. Edwards Deming’s charge that leaders need a new theory of management and a strategy built on quality.
Order today
From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.
This is a brilliant book! It is stunning in its comprehensiveness and references, and it uses Dr. Deming’s systems view so well as a backbone. I think this will become the defining text in the field.
Donald M. Berwick, MD
President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, Former Administrator of the Centers for Medicare & Medicaid Services
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