Successful change begins with results-driven improvement.

Learn how to achieve transformational results by applying the Science of Improvement

David M. Williams, PhD, is a scholar-practitioner of the Science of Improvement and a coauthor of Quality as an Organizational Strategy: Building a System of Improvement. Learn more about Dave

New Book Just Released

Quality as an Organizational Strategy:
Building a System of Improvement

Available Now

Quality as an Organizational Strategy describes an approach to leading organizations based on W. Edwards Deming’s charge that leaders need a new theory of management and a strategy built on quality.

Order today
3D Cover of the book - Quality as an Organizational Strategy

From the authors of The Improvement GuideThe Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.

This is a brilliant book! It is stunning in its comprehensiveness and references, and it uses Dr. Deming’s systems view so well as a backbone. I think this will become the defining text in the field.

Donald M. Berwick, MD
President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, Former Administrator of the Centers for Medicare & Medicaid Services

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