David M. Williams

April 2, 2020

What’s the worst thing you’ve ever seen?

By David M Williams, PhD Photo by Benjamin Voros on Unsplash I’m not the best at small talk. A closet introvert, I’m

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Lowering the Water Level

By David M Williams, PhD Photo by Abel’s Shots on Unsplash   “Two boxes of mac & cheese, four packs of Nutella

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March 14, 2020

Hand Washing, Standard Work, and PDSA Testing

By David M Williams, PhD Photo by Curology on Unsplash Many changes we want to implement in daily practice appear obvious and simple. It’s easy

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March 5, 2020

Quality Requires People

By David M. Williams, PhD   “Improvement would be easy if it weren’t for all of the people involved.” — David M.

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February 6, 2020

Single and Double Loop Learning

By David M. Williams, PhD Simulation is a powerful method for teaching new improvers how to learn and use the plan, do,

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January 2, 2020

Tracking Project Progress

By David M. Williams, Ph.D. Improvement projects follow a trajectory from forming a team and chartering through achieving sustainable results. Whether leading

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Selecting an Ideal Improvement Project

By David M. Williams, Ph.D. There are many types of activities that are labeled “projects,” but not all are “improvement projects” aimed

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November 1, 2019

Is the I Chart the only Shewhart SPC chart I really need?

by David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them

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What about qualitative data?

by David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them

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When can I change my centerline and limits?

by David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them

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